RMS Aware uses proven discovery and device interrogation technology from the RMS Enterprise Management suite to deliver a full IT Asset Management solution. The agent-less design facilitates easy setup and use, whilst providing comprehensive discovery and auditing. This in turn provides an early ROI.
- The RMS Aware Server is responsible for the scheduling of audits and the management of the local asset database. There is also a direct interface into the integrated RMS CMDB allowing creation and/or update of Configuration Items (CI) where authorised.
- The Discovery Engine returns essential details, e.g. IP and MAC Address, from all networked and IP addressable devices and categorises by device type. Discoveries can then be scheduled (e.g. daily, weekly etc) to continuously discover and monitor infrastructure changes.
- The Inventory Engine audits all current Windows systems, Unix and Apple OSX platforms, including detailed information on hardware, software and configurations. It can operate in an agent-less mode in supported environments or can be deployed as an agent, where there is an operational requirement (e.g. non-networked PC's). The Inventory Engine can be configured to capture the appropriate level of detail required.
RMS Aware can audit remote devices across the Web using a standard browser interface. The Asset Database holds details of discovered devices and is accessible to remotely located CMDB environments for access or CI updating, as required. Furthermore, RMS Aware is fully integrated with the other RMS solutions to allow for seamless data sharing.
The intuitive interface provides for the interrogation of the asset database, allowing numerous 'views' and 'filters' to be defined. Users view pertinent data that matches their job tasks/roles. For example, a user could select a view which confirms if the hardware platform "estate" will support a new application release.
Benefits
- Cost effective, low maintenance product with low implementation and ongoing support costs
- Delivers a complete view of the IT estate with regular updates
- Supports compliance, conformance management and reporting
- Direct input into capacity planning and financial management processes
- Agent-less for fast deployment and minimum impact and agent based for specific devices or operational requirements
- Populates ODBC compliant CMDB to maintain up to date information for the Service Support and Delivery processes
Features
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- Complete product including Asset database
- Runs on a medium specification laptop thus RMS Aware can be used for discovery and audit exercises in physically dispersed organisations
- Provides a quick survey tool to identify the extent of the estate and size of any asset management problem
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- Fully integrated into the RMS Service Management Suite
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- Accessed from RMS Service Desk interface
- Automatic update of CMDB
- Automatic alerting to service desk on detection of change
- Desk operators can initiate scans and query audit data whilst investigating an incident
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- Distributed discovery and audit engines
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- Localised discovery of all SNMP devices
- Auditing of Windows, Unix and Apple OSX platforms
- Full WMI for Windows platforms
- Reduced network bandwidth and user impact
- Audits and collects data behind Firewalls
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- Device Audit across the WEB
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- Mobile and SOHO workers can be managed from a central site at no additional support or cost overhead
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- Agent-less or Agent based operation
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- Agent-less operation on Microsoft Active Directory and NT Domains for low impact, low deployment cost operation
- Agent based for all other environments
- Choice of Agent based for specific requirements, e.g. security, real-time change monitoring
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- Administrator configured audit scheduler
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- Reports on specific items daily, weekly or monthly
- Schedules based on time of day and hours to run
- Concurrency limits
- Specify File, Registry, Hardware or Operating System items
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- Data transferred via single TCP Port
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- Minimises Firewall security risk
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Further Reading
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