Many IT and business projects fail to deliver real value to the business due to the reluctance of people to embrace both organisational and technology changes.
Although management focus is moving from technology management to organisational change management and the associated business issues, projects will continue to fail if they are not accepted by users.
Changes associated with IT or any business initiatives must be easy to communicate, easy to use and cost effective to implement.
RMS NetChange & Workflow Management is the web interface to RMS Change. It provides the full power of Change without the associated costs. Rolling out NetChange throughout an organisation is both quick and easy to implement and can be scaled to meet individual needs. Training cost for users is negligible as the screens are easy and intuitive to use.
Full benefits of change without the associated costs
Users
The ability for users to log their own requests and to monitor the progress throughout the full change process:
Users can log requests via NetChange for a wide range of activities.
Authorisation
Individuals who are responsible for authorisation can administer the request through NetChange without compromising the critical controls of:
Anything requiring authorisation can be managed through the RMS Change System
RMS NetChange & Workflow system is used by our customers to allow their users to log and monitor their own change requests.
The system is suitable for any process requiring authorisation and is in use to manage wide range of tasks including hotel bookings, internal facility bookings, procurement, IT moves and changes etc.
Search
Users can also be given the facility to search worklists appropriate to their role, by determining the configuration of the worklists for that user in the main Change Management application.
If the user ID is linked to a post, client or group, this additional criteria is added to the search, to fine tune permissions and enable automatic links.
HTML allows speedy customisation of screens for individual needs and provides the familiar look and feel required by users.
